AnsweredAssumed Answered

Users are asked to enter domain credentials after RSA passcode

Question asked by Vladimir Bednikov on Oct 11, 2017
Latest reply on Oct 13, 2017 by Edward Davis

We are using the SecurId physical tokens and have deployed an authentication server via OVA. My question is why are challenged users asked for their Windows domain password a second time, after the RSA passcode has been entered. Basically, an admin user will RDP to a server which prompts for their domain username and password. After that, they are asked to enter their domain username and RSA passcode. Once the passcode has been entered, the user is prompted for their domain username and password again.

 

Is there a way to get rid of the second domain username and password prompt?

 

Cheers,

Vlad

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