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Is it possible to send email from RSA 8.2 Virtual Appliance

Question asked by Mani Bhushan on Oct 30, 2017
Latest reply on Feb 2, 2018 by David Allison

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Can I send mail directly from RSA 8.2 Virtual Appliance command line using sendmail /mailx to RSA Administrator .

I am using custom SQL query to generate the report , once the report is generated Using shell script I would like to send mail .

Thank you

Piers Bowness

Oct 30, 2017 3:09 PM

Correct Answer

Sending reports via email is integrated into the reporting interfaces in RSA Authentication Manager 8.2 SP1 using these steps:

Configure the SMTP server in the Setup > System Settings > E-mail (SMTP) interface.
Configure a default list of "Report Notification" e-mail addresses. These e-mail addresses are configured in the Setup > System Settings > Report Notification interface.
When creating reports, they can be emailed two different ways:
1. Reports can be sent the "Report Notification" list of addresses.
2. Reports can be mailed to an additional specific set of email addresses depending on their content. This list is configured on a report-by-report basis.

Near the end of the report configuration interface, the administrator can choose to whom the reports are sent:

The options shown below can be used in combination, if desired.

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1 person had this question

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TIFFANY IRELAND Oct 30, 2017 1:44 PM

I had the same question, and this was the newest info I could find on the site:

000014856 - Possibility of sending email from the RSA SecurID Appliance 3.0

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Piers Bowness

Oct 30, 2017 3:09 PM

Sending reports via email is integrated into the reporting interfaces in RSA Authentication Manager 8.2 SP1 using these steps:

Configure the SMTP server in the Setup > System Settings > E-mail (SMTP) interface.
Configure a default list of "Report Notification" e-mail addresses. These e-mail addresses are configured in the Setup > System Settings > Report Notification interface.
When creating reports, they can be emailed two different ways:
1. Reports can be sent the "Report Notification" list of addresses.
2. Reports can be mailed to an additional specific set of email addresses depending on their content. This list is configured on a report-by-report basis.

Near the end of the report configuration interface, the administrator can choose to whom the reports are sent:

The options shown below can be used in combination, if desired.

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Mani Bhushan @ Piers Bowness on Oct 30, 2017 3:47 PM

Not from Security Console, I mean to say from Server command line.

When we run custom SQL query from command line, the output file I would like to send to user mail box using sendmail or mailx etc command .

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Piers Bowness

@ Mani Bhushan on Oct 30, 2017 5:02 PM

I would recommend that you simply run the custom query remotely from a different system that has sendmail (and any other required software) installed and configured.

When you add a read-only database user (using the manage-readonly-dbusers CLU), you provide the IP-address of the system from which a database connection can be established. This CLU enables PostgreSQL networking and opens the firewall to allow the remote system's access.

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Mani Bhushan @ Piers Bowness on Oct 31, 2017 7:31 AM

Custom SQL Query which I mentioned is just an example .

Actually , I would like to know can I send mail from RSA server command line using sendmail or mailx ?

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Piers Bowness

@ Mani Bhushan on Nov 1, 2017 9:25 AM

You cannot. You would have to manually install additional, unsupported RPMs to install the sendmail client.

The RSA Appliance is a special purpose security device with a custom operating system which is trimmed to contain only the elements required for the operation of the system. In general, it is recommended that the appliance is operated without SSH being enabled (which is also the default configuration).

There are other scripting tools such a Perl that are installed and could be used/extended to act as a sendmail client.

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David Allison

@ Piers Bowness on Feb 2, 2018 2:10 PM

Is there a way to modify the emails that are sent out when reports are run? To embed another URL, for instance?

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7 Replies

TIFFANY IRELAND Oct 30, 2017 1:44 PM
Mark Correct
Correct Answer
I had the same question, and this was the newest info I could find on the site:

000014856 - Possibility of sending email from the RSA SecurID Appliance 3.0
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Piers Bowness Oct 30, 2017 3:09 PM
Unmark Correct
Correct Answer
Sending reports via email is integrated into the reporting interfaces in RSA Authentication Manager 8.2 SP1 using these steps:
1. Configure the SMTP server in the Setup > System Settings > E-mail (SMTP) interface.
2. Configure a default list of "Report Notification" e-mail addresses. These e-mail addresses are configured in the Setup > System Settings > Report Notification interface.
3. When creating reports, they can be emailed two different ways:
  Reports can be sent the "Report Notification" list of addresses.
  Reports can be mailed to an additional specific set of email addresses depending on their content. This list is configured on a report-by-report basis.
Near the end of the report configuration interface, the administrator can choose to whom the reports are sent:
The options shown below can be used in combination, if desired.
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- Mani Bhushan @ Piers Bowness on Oct 30, 2017 3:47 PM
  Mark Correct
  Correct Answer
  Not from Security Console, I mean to say from Server command line.
  
  When we run custom SQL query from command line, the output file I would like to send to user mail box using sendmail or mailx etc command .
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  - Piers Bowness @ Mani Bhushan on Oct 30, 2017 5:02 PM
    Mark Correct
    Correct Answer
    I would recommend that you simply run the custom query remotely from a different system that has sendmail (and any other required software) installed and configured.
    
    When you add a read-only database user (using the manage-readonly-dbusers CLU), you provide the IP-address of the system from which a database connection can be established. This CLU enables PostgreSQL networking and opens the firewall to allow the remote system's access.
    Like • Show 0 Likes0
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    - Mani Bhushan @ Piers Bowness on Oct 31, 2017 7:31 AM
      Mark Correct
      Correct Answer
      Custom SQL Query which I mentioned is just an example .
      
      Actually , I would like to know can I send mail from RSA server command line using sendmail or mailx ?
      Like • Show 0 Likes0
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      - Piers Bowness @ Mani Bhushan on Nov 1, 2017 9:25 AM
        Mark Correct
        Correct Answer
        You cannot. You would have to manually install additional, unsupported RPMs to install the sendmail client.
        
        The RSA Appliance is a special purpose security device with a custom operating system which is trimmed to contain only the elements required for the operation of the system. In general, it is recommended that the appliance is operated without SSH being enabled (which is also the default configuration).
        
        There are other scripting tools such a Perl that are installed and could be used/extended to act as a sendmail client.
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        David Allison @ Piers Bowness on Feb 2, 2018 2:10 PM
        Mark Correct
        Correct Answer
        Is there a way to modify the emails that are sent out when reports are run? To embed another URL, for instance?
        Like • Show 0 Likes0
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Is it possible to send email from RSA 8.2 Virtual Appliance

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