We are working on onboarding an application where a manager needs to be able to modify an account by removing an entitlement and adding a different entitlement. They don't want to have to go through two steps of submitting a add and then a remove change request. Is it possible to combine these two operations in the same form?
You create a new form. Screenshots below
Field to add access rights:
Field to remove existing access rights:
If in that specific application users can have only one entitlement, consider using the following option: