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Is it possible for me to reset another user's account?

Question asked by Arturo Cortes on Nov 15, 2017
Latest reply on Nov 15, 2017 by Jeff Shurtliff

Hello, there are some other RSA site users in my organization, unfortunately they have lost their access details. Is it possible that I can somehow manage their accounts in order to grant them access again??

 

Otherwise, is it possible to remove an specific user's account so that the user can re-create the account in the future using the same email address??

 

Thanks in advance for your support, if you have any other suggestion on how we can have access to the above mentioned accounts again, please let me know.

 

Thanks and best regards.

Arturo Cortés

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