AnsweredAssumed Answered

Particular client's tokens will not install in on my team's iphones

Question asked by Sharon Ryan on Nov 17, 2017
Latest reply on Nov 17, 2017 by Piers Bowness

Hello.  The soft token a client sent me will not install on my iPhone.  This is consistent across several colleagues.  This has worked in the past on these iphones with tokens on from other clients.  What are the circumstances under which a token will not install?  Thank you.