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RSA IGL 7.0.1 Patch 5 - Service NOW connector java fail

Question asked by Armel Lupapi on Nov 22, 2017
Latest reply on Mar 16, 2018 by Armel Lupapi

Java error on Serivce NOW connector's capabilities




I've been working on AFX using the Service NOW connector for the last three weeks.

Amazingly today, I am receiving the above error.


I've tried restarting the aveksa, afx servers and the DB as well but still no luck.


Has anyone seen similar issue and have a workaround. It is affecting all my four environments, on most of the capabilities on the Service NOW connector.


Any help.