In entitlement field's entitlement rule I can use "Business Owner" and "Backup Business Owner" (and also many others) for filtering.
As I experienced x."Backup Business Owner" returns user's db ID (x."Business Owner"='${avform.requestor.Id}'). Unfortunately I was not able to figure out what is the value of entitlement's x."Business Owner". It is not ${avform.requestor.Id}, ${avform.requestor.User_Id} or '${avform.requestor.Unique_Id}'
Any idea how can I filter on Business Owner?
Hello Zoltan
Could you please elaborate more on issue. As per my understanding, you should able to use ${avform.requestor.Id} if you are trying to compare requestor and business owner are same person. Any further detail on requirement would help to get correct answer.
Thanks
Hemant.