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what is return value of entitlement field's x."Business Owner" parameter?

Question asked by Zoltan Izsak on Nov 27, 2017
Latest reply on Dec 1, 2017 by Zoltan Izsak

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In entitlement field's entitlement rule I can use "Business Owner" and "Backup Business Owner" (and also many others) for filtering.

As I experienced x."Backup Business Owner" returns user's db ID (x."Business Owner"='${avform.requestor.Id}'). Unfortunately I was not able to figure out what is the value of entitlement's x."Business Owner". It is not ${avform.requestor.Id}, ${avform.requestor.User_Id} or '${avform.requestor.Unique_Id}'

Any idea how can I filter on Business Owner?

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Hemant Mandle Nov 27, 2017 4:48 PM
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Hello Zoltan

Could you please elaborate more on issue. As per my understanding, you should able to use ${avform.requestor.Id} if you are trying to compare requestor and business owner are same person. Any further detail on requirement would help to get correct answer.

Thanks
Hemant.
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Boris Lekumovich Nov 27, 2017 10:24 PM
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It seems that the x."Business Owner" should be used with the name of the owner.
For example:

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- Zoltan Izsak @ Boris Lekumovich on Dec 1, 2017 8:54 AM
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  Thanks Boris, You are right. To be more specific, the x.Business Owner evaluates to ${avform.requestor.Last_Name}, ${avform.requestor.First_Name}
  
  Zoltan
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what is return value of entitlement field's x."Business Owner" parameter?

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