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RSA AM8.1 Backup and Restore problem

Question asked by xiaoyun qi on Dec 12, 2017

Hi RSA support team


We got a problem in restore the backup in RSA AM8.1 OC console,when we're doing  the backup and restore test.

the restore progress was stoopped at Updating system information. we wait from morining to afternoon, it still not restored and the cuz the restore process not finished the Security Console URL can't access,could u pls give us some  suggestion,thanks a lot !