I see SecurID is all the way up to SP 5. I am running SP 1 can't find where I can download the newer SPs.
Please check out the following article - 000034558 - How to download RSA Authentication Manager 8.x full kits and service packs from RSA Link
I had actually just found this before reading your reply, but I am getting "unauthorized". I am guessing that is because I accidentally used the serial number to our trial version instead of the purchased version when creating my account. And now I don't know how to change that. Or is it actually do to something else?
Re: How do I register a new product with RSA? - h/t Jeff Shurtliff for the answer
If a customer needs to add a new product via Serial Number, Site ID or Contract Number then they can do so by logging in to their RSA Link account and then either going to the Version Upgrades portal (https://community.rsa.com/version-upgrades) or the Case Management portal and clicking on the “Upgrades” tab, where they will find a “Register New Product” button. This should then give you the new entitlements for download.
For more information about this process you can also refer to the following knowledge base article: 000035846 - How do I add a new product to my RSA Link account?
Just to clarify, I think there may be some minor confusion between Service Packs and Patches. For AM 8.2, there is only one Service Pack (SP1). The most recent Patch is number 6 (P6). Currently, the most up-to-date version available is AM 8.2 SP1 P6. This would show version 22.214.171.124.0.
This article, Please let me know difference between service packs and patch., may also shed some more light on the versioning system.
The original problem was you may have been in the AM 8.2 section, which only had up to a Patch 5. There’s a separate AM 8.2 SP1 section which is what you wanted.
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