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Rule: add missing entitlements

Question asked by Markus Calmius on Dec 14, 2017
Latest reply on Dec 19, 2017 by Markus Calmius

Hi,

 

I have created a rule to add missing entitlements, but it doesn't actually add the entitlements/role.

 

Rule config and result

The rule seems to work in the sense that it finds the users with the missing entitlements (the screen shot above) however, the change request workflow does nothing (below).

Processing the rule again gives the exact same result.

 

Checking the analytics tab for the role with missing required entitlements still show 3.

What am I missing?

 

BR

Markus (IGL 7.0.2 P03)

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