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Failed to authenticate to SA console through AD credentials

Question asked by Gayathri Pulla on Dec 26, 2017
Latest reply on Dec 26, 2017 by Gayathri Pulla

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No body from our team are able to authenticate using AD credentials
I have checked the AD configurations and tested the connection and it is showing successful over there.

And I also checked the External Group mapping even and i found them configured them same as earlier.

Please suggest what might be the issue.

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Sravan Koneti Dec 26, 2017 12:29 AM
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Hi Gayathri,

Would you please check errors in /var/netwitness/uax/logs/sa.log when your External user login fails?
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- Gayathri Pulla @ Sravan Koneti on Dec 26, 2017 7:07 AM
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  Hi Sravan,
  Thank you , while testing the connection from SA, i got to know that DC is not reachable from SA.
  The issue was resolved after I changed the DC and applied the settings
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Failed to authenticate to SA console through AD credentials

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