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Termination Rule- Deletion account request does not get cancel automatically if same account gets reactivated

Question asked by subhrajit das on Dec 27, 2017
Latest reply on Dec 28, 2017 by Boris Lekumovich

Hi,

 

We have an use case i.e. if any termination request of an account is generated then it should also delete the account after 30 days. We see RSA generates two CRs for this i.e. one for termination removal of groups and one for deleting the account after 30 days. 

But issue comes if customer reactivate the account within 30 days. The account becomes active in target and RSA but the CR for deletion request does not get cancel automatically. Account gets purged after 30 days. 

 

Is there a solution for this?

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