In IMG, in my workflows, in the Email, there's a summary variable ${ContextObjectDesc} which looks like this:
- Add user Doe, Jane to application role USER
The summary doesn't include which application this is for. We manage about 40, and the application role names aren't always obvious. I'd like to include the application name to that summary. When I add the variable ${access_request_cri_app_name} the system puts it on a separate line:
- Add user Doe, Jane to application role USER
in ApplicationName
Also, if the request is for roles in more than one application, the information is broken up:
- Add user Doe, Jane to application role USER
- Add user Doe, Jane to application role PERSON
in ApplicationName1, ApplicationName2
Can I change the parameters in ${ContextObjectDesc} to include the application name or create a new similar variable that will retrieve all of the data and sort it how I want it? If so, how?
As the ContextObjectDesc variable is provided out of the box, to modify it's content will probably require code changes on the product side.
As an alternative, you can query the DB (public views) to extract the required information (into a workflow variable) and then reference the workflow variable in the email.