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Fulfillment phase hang at "Send changes to AFX handler"

Question asked by William Cheang Employee on Jan 16, 2018

RSA IMG 7.0.2 P03

AFX server is running.

Access Request form is using Provisioning command. Provisioning command that link to Capabilities tested working in AFX Connector. After submit a request, the CR show it hang at fulfillment phase with last cmd "Send changes to AFX handler"

 

Any idea why is hang there ?

What else can i do ?

 

After perform restart AFX server or restart IMG server, when come back to this Request, the status show the same as below:-

 

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