Hi All,
Integrating RSA via with Service now.
In detail, a button('Create ServiceNow Ticket') needs to be placed in the 'Run report' window. So that the report can be assigned to a particular group in the Service now.
Since we are newbie to RSA via, kindly guide us the high level steps to achieve this scenario.
Appreciate your help
Thanks.
Not sure I fully understand the requirement.
What exactly are you trying to achieve?
In the configuration options for reports, you have the following (screenshot below):
You can also schedule a report to be sent out to specific users