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Integrating RSA-VIA with Service Now

Question asked by Arun Kumar Kootharasan on Jan 22, 2018
Latest reply on Jan 23, 2018 by Pradeep Kadambar

Hi All,

Integrating RSA via with Service now.

In detail, a button('Create ServiceNow Ticket') needs to be placed in the 'Run report' window. So that the report can be assigned to a particular group in the Service now.

Since we are newbie to RSA via, kindly guide us the high level steps to achieve this scenario.

Appreciate your help