Hi there. I am currently having issues with my SecurID. I was in the middle of the convert of hard token to soft token, when i tested the login after I had changed it over to IOS it would not accept my new code and neither my hard token or phone are now being accepted. Can you help me to resolve this?
Hi Erica,
I resolved that issue by contacting my RSA IT representative for my company. Thank you for your assistance.
Kind regards,
John Riordan
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John Riordan | Assistant | FSO Assurance
Ernst & Young
EY Building, Harcourt centre, Harcourt Street, Dublin 2, Ireland
Email: john.riordan@ie.ey.com<mailto:john.riordan@ie.ey.com>
Website: http://www.ey.com<http://www.ey.com/>
John Riordan,
In order to ensure that your question is being answered by the correct team, are you having an issue with RSA Access Manager or RSA SecurID Access?
Regards,
Erica