AnsweredAssumed Answered

Accessing Variables from "Additional Information"

Question asked by Benjamin Nelson on Feb 14, 2018
Latest reply on Feb 15, 2018 by Zoltan Izsak

Is there a way to access form/change request variables when Additional Information is triggered?

 

For example: We have a main Access Request form that has a default user picker, Entitlement picker, etc.

After the managers make their app selections for their directs in the form, we would like to use Additional Information for them to review the manager and user contact information in case the provisioning teams need to reach out to them.

So essentially, we would have the Question in the Additional Information field ask "Is this email address correct?" and then in the default answer have something like ${access_request_cri_meu_emailAddress} populated. 

 

I have tried quite a few different variables patterns as the default but none of them come back with the right value.

Anyone ever done something like this? 

Outcomes