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LDAP Identity Source Error

Question asked by David Lebeau on Feb 19, 2018
Latest reply on Feb 19, 2018 by Piers Bowness

We are running AM 8.2 SP 1 P 04 and we have been getting the following errors reported:


Attention! The following critical system event occurred: Failed to connect to LDAP Identity Source


We have been getting this error intermittently for some time and it appears to clear itself, but recently we are getting more of them. We had 2 instances where we received this error 15 times in a 15 minute time frame.


Can someone explain exactly what this error is, what causes it and how it is remedied please.