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Operations Console Not working

Question asked by David Beitler on Feb 20, 2018
Latest reply on Feb 21, 2018 by MTech Products

While doing a backup now, the ops console has become unresponsive.  Cannot access it at all, either from the same host, of from a different one.  Was doing a backup prior to upgrading the system tonight.  Can anyone help me with this quickly. I've opened a case, but don't know how long it will take to get a response.  Since ssh is turned off, I cannot get in that way to restart the OC server. 

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