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Is it possible for you to delete an account to which we are not able to access anymore ??

Question asked by Arturo Cortes on Feb 23, 2018
Latest reply on Feb 23, 2018 by Jeff Shurtliff

Dear support team,


a coworker has forgotten her logon information and the processes to recover her information/account have failed, therefore we would like to know if it is possible to delete her account so that she can create a new one using the same company information.


Thanks in advance for your kind comments.


Best regards.

Arturo Cortés