Renato Goncalves

Rule to Create a Report with Alert Out of Business Hours

Discussion created by Renato Goncalves on Feb 27, 2018
Latest reply on Mar 14, 2018 by Renato Goncalves

We want to create a report that shows the access to our customer outside business hours.

Im using the following meta: time, user.dst, event.desc,, count(user.dst)


in "where" i tried to create a time range ( 5pm to 9am) using:


event.time != (9am to 5pm) 

time != (9am to 5)


No of them worked. Does anyone tried with sucess building a rule for out of business hours?