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RSA Authentication Manager offline scenario

Question asked by Marilou Maala on Feb 28, 2018

As a preparation to our activity within this month may we ask for your expertise to answer the scenario/questions below:


1. What will happen if for instance, both of the appliance (primary and replica) went down due to hardware error, software issues, etc.? How will the authentication work for Windows Server, VPN management console access, VPN user access? Does it have a backup codes that the user can use during offline of RSA AM?


2. What is/are the indicators that the appliance(s) went down? Can it be seen physically on the appliance?


3. How can we know if there is a sync issues between RSA appliance? Or between RSA and AD?


4. Procedure to restore the backup configuration.