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Single Sign-On Error when logging into customer portal

Question asked by Leslie Byars on Mar 5, 2018
Latest reply on Apr 5, 2019 by Jason Devnew

I have an account which I thought I set up as customer but when I try to access  I get this error

RSA Customer Community

Single Sign-On Error

We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.#