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Entitlements count mismatching for remove access

Question asked by Muneendra sriram on Mar 15, 2018
Latest reply on Mar 15, 2018 by Muneendra sriram

Hi Team,


I have created form to remove entitlements from user access.  But there is mismatching entitlements count compared with my access tab under Home-->Users-->Access tab. For Example under user access tab user has 62 direct entitlements and 26 indirect entitlements. But on newly created form displays only 76 user entitlements.


And when checked in Remove access button(out of box) the entitlements counts are matching. Could you please suggest the solution to display all user entitlements on newly created form.


Please find the screen shots for reference.