Using the reporting for RSA AA for Ecommerce reporting suite is there any way to confirm fraud losses that were from fully authenticated logins?
If this is not the case? Why can we not confirm this?
In the report called “Losses Breakdown by Action Report” you can see a breakdown of losses under the following categories:
Field Name Description
No rule: A transaction that was transparently authenticated without triggering any rule, but the transaction is later reported as a loss.
Allowed (Whitelist): A transaction allowed due to a white list policy rule, but the transaction is later reported as a loss.
Authenticated: A transaction that is challenged and the user successfully completes the challenge, but the transaction is later reported as a loss.
Blocked: A transaction blocked by RSA due to a decline rule or challenge rule where the cardholder failed the challenge, but the transaction is later reported as a loss.
Authenticated losses are transactions which were challenged but the fraudster was able to pass the challenge.
We remain at your disposition should you need further information.
Keep in mind, the above report relies on chargeback/repudiation data being sent to RSA. If you are not sending chargeback information then RSA never knows what the fully authenticated fraud is.
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