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Cancel individual request items in a change request when multiple request items are handled by one workflow job

Question asked by Dipankar Ghosh on Apr 24, 2018

What would be the process to cancel an individual request item from a change request that contains multiple items? And multiple request items are grouped in a single workflow job.


The intention is to cancel only one item without impacting the rest of the items in the change request.


The version is 7.0.1 Patch 02 Hot Fix 08