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How to copy entitlement

Question asked by CW Moo on May 2, 2018
Latest reply on May 2, 2018 by Boris Lekumovich



Is there a way to copy entitlement/approle from an existing user to a new user? For example, user creates a new request and specify Look-a-Like User id (mirror access) without selecting any entitlement. Once request is approved, the fulfillment workflow should copy entitlements of a Look-a-Like user to the requestor.   By doing this, requestor does not need to know what entitlement to select but still able to request access.