I am currently on RSA authentication manager version 8.2 SP1 P 08 on a hyper -V server I need to upgrade to 8.3 . I downloaded rsa-am-hyper-v-virtual-appliance -8.3.0.0.0 do I need to un zip it or do I up load the zip file.
I am currently on RSA authentication manager version 8.2 SP1 P 08 on a hyper -V server I need to upgrade to 8.3 . I downloaded rsa-am-hyper-v-virtual-appliance -8.3.0.0.0 do I need to un zip it or do I up load the zip file.
I've moved your question to the RSA SecurID Access space where it will be seen by the product's support engineers, other customers and partners. Please bookmark this page and use it when you have product-specific questions.
Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question. From there, scroll to RSA SecurID Access and click Ask A Question. That way your question will appear in the correct space.
Please review Appendix A of the RSA Authentication Manager 8.3 Setup and Configuration Guide for information on how to upgrade from 8.2 SP1 to 8.3.
Regards,
Erica
Robert Magarino,
I've moved your question to the RSA SecurID Access space where it will be seen by the product's support engineers, other customers and partners. Please bookmark this page and use it when you have product-specific questions.
Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question. From there, scroll to RSA SecurID Access and click Ask A Question. That way your question will appear in the correct space.
Please review Appendix A of the RSA Authentication Manager 8.3 Setup and Configuration Guide for information on how to upgrade from 8.2 SP1 to 8.3.
Regards,
Erica