Hi Team,
Escalations are not triggered at approval phase. Earlier it was working and all of sudden its not working.
May I know what could be the reason?
I have configured escalation on 0 day and 3 day and soon... Please find the attached screenshot,
Version 6.9.1 P25
Regards,
Muneendra
The issue was occurred in development environment. This issue happens of all requests which i have raised from past 3 days.
However today I have raised few request and tested, the escalation is triggering for all requests.
But I did't know why it's was not triggered previous days even I didn't changed workflow.
Were there any changes to the environment?
Is this happens only for 1 request or for all requests?