Hi RSA Team,
I have a question about the VPN on-premises client integration. I know that we can through cloud Radius to configure MFA with biometric factor by smartphone to authenticate.
However, my client would like to know that is it possible to use traditional RSA SID 820 token for authentication when there is connectivity issue of the smartphone. Any polices need to setup? Any configuration suggestion can be provided? Thanks for the help.
Hi Chee,
The RSA SecurID Authenticate App is providing a tokencode for those scenarios. The use of our MFA and SID820 authenticators is therefore redundant.
In order to use the SID820 or SID700, you would need to connect the Authentication manager to the IDR via API.
If you need help finding the information, let me know.