We have configured Email approvals using pop3 configuration which is working fine.
There is a requirement, to include 2 hyperlinks in the email body for ex- Approve and Rejected,
which on click will open up a new mail with reply to the sender along with subject and body as either "approved" or "rejected".
We have used html tags to configure this and it is working fine as the emails are being send with proper body to the approval mailbox.
But RSA pop3 configuration is not able to process the above reply. it gives unable to process error.
Please suggest on this and what could be this issue.