I put in a case yesterday because my access to downloads wasn't correct. Today, I can log into the community, but when I try to go to "my cases", I get a SalesForce error. I've tried both Firefox & Edge, as well as clearing my cookies. Please help.
I've moved your question to the RSA Customer Support space, since its not a product-specific question.
I know you have been a part of the community for a while and have registered as an RSA customer/partner. Since this is the case, please contact RSA Customer Support by submitting the form at https://community.rsa.com/contact and they will assist in resolving the issue as quickly as possible.
If your coworker is new to RSA Link please have them review 000035717 - A single sign-on error is displayed when accessing the Case Management portal on RSA Link.
Another person on my team is having the same error when logging in. Is there an issue with the portal?
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