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RSA AM 8.1 harware Tokens Exipiry & Adding New Ones

Question asked by Prasant Nair on Jun 25, 2018
Latest reply on Jun 26, 2018 by Piers Bowness

Hi - We have RSA AM 8.1 under support. Current set of hardware tokens have support expired. Those users who were assigned tokens are able to work normally. But when we try to assign another token it does not work.  This is the current behavior. So we ordered a net set of tokens.


I have the following questions:-

1) Can the old set of tokens that are currently working coexist with the new ones?

2) Do we have to import new token file for the new set of hardware tokens or can we do a simple replacement of old to new?