Hello,
We have historically used Citrix and RSA tokens to VPN into our network. We are decommissioning Citrix this year, and moving to a Barracuda client VPN. All you have to do to connect is enter in your RSA token into the VPN client, and it'll connect you. However, what if you are new and don't have a PIN? How do new users create a PIN for their newly assigned RSA token?
This led me to the self-service portal. Is it possible to meet this requirement with the self-service portal?
If so, I was hoping to connect the portal to AD for seamless logins. However, from what I read you have to use manually created users in the internal database. Is this true?
Yuvraj Gill,
I've moved your question to the RSA SecurID Access space where it will be seen by the product's support engineers, other customers and partners. Please bookmark this page and use it when you have product-specific questions.
Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question. From there, scroll to RSA SecurID Access <product name> and click Ask A Question. That way your question will appear in the correct space.
Regards,
Erica