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“Unexpected Error” when the user clicks on the “View History Log” link

Question asked by Alex Litvak on Aug 3, 2018

In order to improve performance, we have switched properties for the History Log field from Grid to Link. Works well and performance improved significantly. The only issue we’re experiencing is “Unexpected Error” (see attached) when the user clicks on the “View History Log”. Those errors happened on the random records. The logs files don’t have specific information regarding the error.

Any ideas why this is happening and a possible solution I can try?

We are on version 6.3.P1.