AnsweredAssumed Answered

How to reset the back end root account

Question asked by Gareth Armstrong on Sep 18, 2018
Latest reply on Sep 24, 2018 by Erica Chalfin

Hi there, I'm very new to RSA and need to access the server backends to change the DNS entries on the servers. Unfortunately the person who built the RSA linux servers has left the business and neglected to leave log on details for this server. I could really do with a way of logging in - is there an RSA service account of some sort that I can get? Or someone from RSA could get a remote connection to my machine and enter some sort of support access password?

 

Regards,

Gareth

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