Is there a way that I can get copies of the license files for our Authentication Manager platform? We've installed licenses over the years and realized that we didn't keep copies of the license files. I have an active service account and the serial number for our deployment. Thanks.
The license download should be a zip file, for one version (8.x) with all the past purchases included, they stack together. Typically there will be multiple xml files, which constitute a 'stack of users and additions' to one initial license.
If not, you need to open a support case for License_Seed_Response team to investigate and remedy.