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ESA Lag - Sessions Behind constantly

Question asked by Shishir Kumar on Sep 21, 2018
Latest reply on Sep 24, 2018 by Shishir Kumar

Hi All,

 

We are continuously facing issues related to ESA lag. THE ESA falls behind on specific concentrators and there is delay in alerting. We have a RSA case open for this as well and we are being helped there but also thought of asking this in the forum for any further ideas.

 

We have reviewed ESA rules and disabled the rules taking maximum memory (which was around 60 MB). A service restart of the ESA works as a quickfix but the lag builds up again on these specific concentrators. There is no lag though between the decoder and the concetrator at any point of time.

 

Any pointers on what would be causing this? Thanks in advance

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