I am unable to see cases opened by my team. Appreciate if you can enable option to view cases opened by my team.
In addition, when I click "My Cases" link, I get a "single sign on" error as seen below.
We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.
Please let me know how to resolve this issue.