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Concentrator Losing Data

Question asked by Renato Goncalves on Oct 4, 2018
Latest reply on Oct 10, 2018 by Maxim Siyazov



Im noticing that the concentrator is losing data....since yesterday we lost 3 days of logs: We could query since 19 of September and today we can only see data since 22 of September. I need to stop that possible?


How can i put the logs that are in the log decoder because the log as data since 9 September. Only with the suggestion from Dave Glover? Exporting and Re-Injecting Logs and Maintain Original Date/Time? How can i set da bigger data retention?