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Problems installing 8.1 DVD in a Dell Appliance

Question asked by Jose Luis Martin Mas on Oct 9, 2018
Latest reply on Oct 9, 2018 by Erica Chalfin

Hi all,


I'm in charge of an upgrade from 7.1 to new hardware and I've found a big stopper in the project.


There are two appliances in production running 7.1 The customer bought new appliances and as expected, they come pre-installed with 8.3


Since the upgrade path from 7.1 is only to 8.1 I'm trying to install 8.1 with the DVD in the new appliances.


But when I boot from the DVD, the installer says there are no device(s) for installation (see attachment).


Any ideas of what could be done to solve this?