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Setting up AFX

Question asked by Louise Van Alstyne on Oct 11, 2018
Latest reply on Oct 12, 2018 by Mostafa Helmy

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Hello after patching my system, AFX stopped working. I created a new AFX server and followed this instructions here:

000035603 - How to install and reinstall the Access Fulfillment Express (AFX) server on an RSA Identity Governance & Lifecycle hardware or software appliance

But when it comes time to start AFX, I cannot. Logged in as root, I get a permissions error. Logged in as oracle, it appears to not know what the afx service is at all. The instruyc

As root:

aveksa-pno:/home/oracle # afx start
Successful connection detected to RSA Identity Governance and Lifecycle
Starting AFX Server: Setting MULE_HOME to /home/oracle/AFX/esb...
Permissions error! Current user does not own all AFX directories and files.
User must be the owner of /home/oracle/AFX and all its contents in order to administer AFX.
done

As oracle:

oracle@aveksa-pno:~> afx start
If 'afx' is not a typo you can run the following command to lookup the package that contains the binary:
command-not-found afx
bash: afx: command not found

oracle@aveksa-pno:~> /home/oracle/AFX/bin/afx_server start
Password:
Successful connection detected to RSA Identity Governance and Lifecycle
Starting AFX Server: Password:
Setting MULE_HOME to /home/oracle/AFX/esb...
Permissions error! Current user does not own all AFX directories and files.
User must be the owner of /home/oracle/AFX and all its contents in order to administer AFX.
done

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Louise Van Alstyne Oct 11, 2018 4:43 PM

Now after I posted this, if I try with root, I get "service: no such service afx_server"

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Boris Lekumovich

@ Louise Van Alstyne on Oct 11, 2018 9:07 PM

The AFX server should be started with oracle user.

To resolve the permission error, run setPerms.sh (in /home/oracle/AFX/bin)

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Mostafa Helmy

Oct 12, 2018 10:36 AM

Hi Louise, I would recommend opening a support case for this as it sounds like you would better benefit from a live session where someone can figure out exactly what the problem is. Having that said, from the above details please try the following:

To prevent this from happening again, please do not attempt to start/stop AFX as any other user except the AFX user (oracle in your case).
Make sure that there is a link from the afx_server script to /etc/init.d. Generally re-visit the steps in this article to make sure other parts are fine as well. 000035603 - How to install and reinstall the Access Fulfillment Express (AFX) server on an RSA Identity Governance & Lifecycle hardware or software appliance
```
ln -s afx_server /etc/init.d/afx_server
```
As root, run the following command to change all file ownerships to oracle, then fix any bad permissions
```
chown -R oracle: /home/oracle/AFX 
sh /home/oracle/AFX/bin/setPerms.sh
```
Always when you log back in as oracle, use the - in su to make sure Linux sets up the user's environmental variables correctly.
```
su - oracle
```
You can use the script directly /home/oracle/AFX to stop and start the services.
```
cd /home/oracle/AFX 
./afx stop 
./afx start
```

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3 Replies

Louise Van Alstyne Oct 11, 2018 4:43 PM
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Correct Answer
Now after I posted this, if I try with root, I get "service: no such service afx_server"
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- Boris Lekumovich @ Louise Van Alstyne on Oct 11, 2018 9:07 PM
  Mark Correct
  Correct Answer
  The AFX server should be started with oracle user.
  To resolve the permission error, run setPerms.sh (in /home/oracle/AFX/bin)
  Like • Show 0 Likes0
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Mostafa Helmy Oct 12, 2018 10:36 AM
Mark Correct
Correct Answer
Hi Louise, I would recommend opening a support case for this as it sounds like you would better benefit from a live session where someone can figure out exactly what the problem is. Having that said, from the above details please try the following:
1. To prevent this from happening again, please do not attempt to start/stop AFX as any other user except the AFX user (oracle in your case).
2. Make sure that there is a link from the afx_server script to /etc/init.d. Generally re-visit the steps in this article to make sure other parts are fine as well. 000035603 - How to install and reinstall the Access Fulfillment Express (AFX) server on an RSA Identity Governance & Lifecycle hardware or software appliance
  ln -s afx_server /etc/init.d/afx_server
3. As root, run the following command to change all file ownerships to oracle, then fix any bad permissions
  chown -R oracle: /home/oracle/AFX
  sh /home/oracle/AFX/bin/setPerms.sh
4. Always when you log back in as oracle, use the - in su to make sure Linux sets up the user's environmental variables correctly.
  su - oracle
5. You can use the script directly /home/oracle/AFX to stop and start the services.
  cd /home/oracle/AFX
  ./afx stop
  ./afx start
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Setting up AFX

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