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Forgotten PIN change on RSA online Self-Service

Question asked by Zoltán Dudás on Oct 13, 2018
Latest reply on Oct 15, 2018 by Erica Chalfin

Unfortunatly I forgot my online RSA Self-service PIN code, so, I only can login into it by password and the answers of the security questions. When I try to change my PIN code after logged in, the system ask the old one on this site:


https://auth.rsasecurity.com/console-selfservice/ExistingUser/OnDemandPinChange.do

How can I change my forgotten PIN code here, when I am the administrator of my company?

Thank you any answers!

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