We have multiple roles which have overlapping entitlements. Meaning
Role 1: Entitlement A
Entitlement B
Entitlement C
Role 2: Entitlement A
Entitlement D
Entitlement E
We would like requests to add users to Role 1 to add the user to all entitlements. But then we would like requests to remove users from Role 1 to remove them from only Entitlement B and C. Is there a way to do that?
The system should do that automatically. If you have configured your roles as described and you've your request workflow to "generate indirect entitlements” the system will calculate what it needs to add if you request a role and process that. Similar for when you remove a role.
e.g. if you request role 2 and you already have role 1 the system should calculate that it doesn't have to process entitlement A
Edwin