Hi support,
We are running Authentication manager 8.3 patch 3 with 1 primary and 2 replica instances. I see a warning on the licensing page as shown in the picture attached. Will the second replica instance still work or do we need to upgrade our licensing?
Thank you for your assistance.
Regards
Mark Cornhill
Hi Mark,
The image would suggest that you are running a BASIC license which only allows the primary and 1 replica instance. We can confirm that if you provide us with the serial number installed in the current deployment.
In the primary Security Console, click Setup > Licenses > Status.
Click View Installed Licenses.
On the Installed Licenses page, click a license ID, and select view to see the serial number.
License type 200 = BASIC (primary and replica)
License type 300 = ENTERPRISE (primary and 14 replicas)
You will need to contact our RSA Sales team if you need to upgrade the license type to allow more replica instances to be attached.
Regards
Ivan