AnsweredAssumed Answered

Unable to remove user access to group entitlement

Question asked by Jaydeep Mehta Employee on Oct 31, 2018
Latest reply on Oct 31, 2018 by Boris Lekumovich

I am able to remove account from AD Security group via webservice, Account change, remove account from group. However, unable to process same via  Remove access form. We have a IGL Request form with the entitlement selector table field type. But, when we submit the request selecting the group entitlement derived from user account; the request is failing. seems this is because the change type in request is User change -- RemoveUserFromGroup.  request help in resolving the same. 

 

We are using default AFX Fulfillment workflow.

Outcomes