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RSA Auth Agent asks for SecurID pin rather than Windows Password

Question asked by Jaspal Chhabra on Nov 2, 2018
Latest reply on Nov 5, 2018 by Jaspal Chhabra

I have GPO to Unlock computer with windows password and have set the Pinlifetime setting to 75 minutes however once screen lock is enabled on Windows 2016 Server it asks for RSA SecurID Pin instead of Windows Password.


Note: It behavior happens intermittently. Sometimes Quick Password Unlock screen stays for upto 75 mins as set in GPO but most of the time unlock screen prompts for RSA SecurID Token PIN. We use RSA Authentication Agent ver 7.4