How to do a 'Factory Reset' on my SecureID appliance with AM 8.3?
I can't find a Factory Reset option in my boot menu.
Factory reset has been removed.
You'll need to burn the 22.214.171.124.0 hardware appliance image to DVD, and boot from it.
Then on the Green Suse Linux boot screen select to install option 2. It will then rewrite the system to factory image 8.3
refer to this KB article for 8.2 (same as 8.3)
000034277 - How to factory reset an RSA Authentication Manager 8.2 hardware appliance without a factory reset button from the Operations Console
Also note, on certain systems you can factory image the system remotely if you have already prepared the image in a location the iDrac can find.
Refer to the help menu on any running RSA Auth Manager 8.3 Security Console,
and use 'system image' as a search term, and the menu has the specific details to accomplish this setup.
a short preview of what is in the help menu (there is a lot more I did not show)
For disaster recovery, perform this procedure to install an RSA Authentication Manager 8.2 SP1 or later system image on an RSA SecurID Appliance 130 that is based upon the Dell PowerEdge R230 or an RSA SecurID Appliance 250 that is based upon the Dell PowerEdge R630.
For older hardware appliances, you can install an RSA Authentication Manager 8.2 or later image on a upgraded RSA SecurID Appliance 250 that is based upon the Dell PowerEdge 710. The RSA SecurID Appliance 130 that is based upon the Dell PowerEdge R210 does not include an integrated Dell Remote Access Controller (iDRAC) for remote access.
You must have remote access to a supported Dell hardware appliance. You can only perform this procedure on the hardware appliance. This operation is not supported on the virtual appliance.
This operation restores the original settings on the hardware appliance. All data associated with the RSA Authentication Manager instance is permanently deleted, including log files, backup files, and configured settings, such as network settings.
Before you begin
Make sure that you have deployed an iDRAC. For instructions, see "Configuring Remote Access to the RSA Authentication Manager Hardware Appliance" on RSA Link at https://community.rsa.com/docs/DOC-67160.
Download the required ISO file, such as rsa-am-hardware-appliance-126.96.36.199.0.iso, rsa-am-hardware-appliance-188.8.131.52.0.iso, or rsa-am-hardware-appliance-184.108.40.206.0.iso,from RSA Download Central at https://download.rsasecurity.com, and save the ISO file to a location that is accessible to the iDRAC.
(Optional) If the Operations Console is available for the primary or replica instance that is configured on the hardware appliance, you can download a text file that contains the current network settings:
On the primary or replica instance, log on to the Operations Console.
Click Administration > Network > Appliance Network Settings.
Under Download Network Settings, click Download network settings.
Save the FQDN_backupOfNetworkSettings.txt file in an external, secure location.
You can refer to this file when you configure the network settings on the restored appliance.
Transfer any files that you want to save, such as log files or backup files, from the hardware appliance to an external, secure location.
To log on to the appliance operating system, you must use the rsaadmin operating system password, and you must enable SSH. For instructions, see Enable Secure Shell on the Appliance.
Log on to iDRAC with your username and password.
Select the Console/Media tab, and click Launch Virtual Console
Select the ISO file that contains the original hardware appliance system image.
On an RSA SecurID Appliance 130 that is based upon the Dell PowerEdge R230 or an RSA SecurID Appliance 250 that is based upon the Dell PowerEdge R630, do the following:
By default, the BIOS reboots the hardware appliance from the ISO file. If the settings were changed, press F11: BIOS Boot Manager, select One-shot BIOS Boot menu, and Virtual Optical Drive. The hardware appliance reboots automatically.
On an RSA SecurID Appliance 250 that is based upon the Dell PowerEdge R710, do the following:
By default, the BIOS reboots the hardware appliance from the ISO file. If the settings were changed, press F11: BIOS Boot Manager, and select Virtual CD. The hardware appliance reboots automatically.
In the installer boot menu, use the down-arrow key to select Install RSA Authentication Manager, and press ENTER.
RSA Authentication Manager installs.
Detach the ISO image from the console, and power on the appliance, if necessary.
When prompted, configure the following network settings for the appliance:
When prompted to confirm the network settings, verify the settings are correct. To accept the settings, type y.
Quick Setup uses an IP address. The administrative consoles that are available after Quick Setup completes use a fully qualified domain name (FQDN).
After you finish
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