Hi all,
I've inherited the RSA Security Console role and wanted to get my Self Service portal up for my end users.
I'm currently working out of the Self-Service Settings: Customization > E-mail Notifications for User Account Changes page.
I see in the Self Service Console URL that the expected URL for the server is populated already. All I'm trying to do is change the e-mail notifications/e-mail template on this page and when I save it, I get an error regarding the Self Service Console URL.
I've verified I can log into the self service console using the same URL.
URL format is https://server.domain:7004/console-selfservice
What are my next steps?
Thank you!
What is the last part of the DNS name, is it a non-standard domain like .sms, or unusual, or custom, or internal only ?
because.... if you use email addresses with custom or non-standard domains (name@company.sss is one example) you would need to edit a configuration file and add the non-standard domain to a list, so you can then save pages with the custom email addresses....otherwise any page with a non-standard domain will throw an error simply by saving the page without changes, until the ims.properties file is modified.
I only know this affects email address...
so I am wondering if this issue is because the system name itself has a non-standard domain,
and if adding it to the ims.properties file config file would have any effect ?
About this: (fyi this is all from Security Console help menu)
Apache components included in the Authentication Manager appliance prevent the use of nonstandard email domains, such as .bank, .law, and .sms. Authentication Manager allows the nonstandard .local domain.
To use other nonstandard domains, you must edit the Authentication Manager ims.properties file on each primary and replica instance.
Before you begin
The rsaadmin operating system password for the primary instance is required.
Procedure
cd /opt/rsa/am/utils/resources
validDomainList=.nonstandard;.local;
Where nonstandard is the name of the nonstandard domain. For example, to support a .sms and a .local email domain, you would enter validDomainList=.sms;.local;
You can add more than one nonstandard domain. Separate each name with a semicolon.
cd /opt/rsa/am/server
./rsaserv restart all
The nonstandard domains are listed in /opt/rsa/am/utils/resources/ims.properties.