AnsweredAssumed Answered

"Self Service Console URL" is an invalid URL - using a valid URL

Question asked by ERIC SUCHON on Nov 6, 2018
Latest reply on Nov 6, 2018 by Edward Davis

Hi all,

 

I've inherited the RSA Security Console role and wanted to get my Self Service portal up for my end users. 

I'm currently working out of the Self-Service Settings: Customization > E-mail Notifications for User Account Changes page. 

 

I see in the Self Service Console URL that the expected URL for the server is populated already.   All I'm trying to do is change the e-mail notifications/e-mail template on this page and when I save it, I get an error regarding the Self Service Console URL.

 

I've verified I can log into the self service console using the same URL.

 

URL format is https://server.domain:7004/console-selfservice

What are my next steps?

Thank you!

Outcomes