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RSA SecurID Authenticate App Access Key too long

Question asked by Gloria Ng on Nov 7, 2018

I am doing self-testing for RSA SecurID Access via Radius. Everything works fine between VPN service and RSA SecurID Access on cloud. However, when i want on-premises Authentication Manager to authenticate VPN service with RSA SecurID Authenticate, I cannot input the Access Key retrieved from the Cloud Administration Console with the following error.

The Access Key retrieved from Cloud Administration Console - API key management is too long..

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Are my steps correct?